Senior Manager Commercial Strategy & Operations, Network Field Operations

Big problems require big ideas and a team that supports new ideas.

You care deeply for your customers are driven to keep

Your customers aren’t just the individuals using your product.

, individuals can find their way to the best care, resources, and support they need to get back to life.

Medical Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401k with company match

The Network team underpins Lantern’s differentiated Network of Excellence model, which enables the company to deliver lower-cost, higher-quality specialty care to millions of members across the US.

By contracting with top-performing providers nationwide and pairing that network with concierge navigation and rigorous clinical analytics, you will be supporting the team that allows Lantern to reduce specialty care costs for employers and members, improve outcomes, and deliver a superior member experience.

Reporting to the VP of Commercial Strategy & Operations, the Senior Manager, Commercial Strategy & Operations – Network Field Operations will serve as the primary strategic and operational partner to the SVP of Network and her leadership team.

You will enable the SVP of Network to achieve their objectives through best-in-class annual planning, systems and AI-led automation, data capture, operating rhythms, insights, and day-to-day execution.

You will act as both a thought partner and operator, translating strategy into execution across Growth, Implementation, and Success.

You will build and run the Network Rhythm of the Business, including forecasting and client health, as well as developing the growth plans, financial models, and cross-functional dependencies to scale the Network team at Lantern.

Commercial Strategy & Operations (“CSO”) (i.e., Lantern’s Revenue Operations team) supports the President and his broader go-to-market function, including Employer Sales, Employer Client Success, Provider Network Growth and Success, Marketing, and Partnerships (health plans, ecosystem partners). CSO is responsible for Commercial strategy (how we grow), planning (resourcing, goals, compensation), insights, systems & tools, and data. This role sits within CSO and directly supports the Network function.

Network is an end-to-end Commercial team within Lantern’s broader Commercial organization, which encompasses:

Growth: adding new, high-quality providers to our Network, which is our core offering to the market and expands access to our 12 million members

Implementation: once the contract is signed, enabling the new providers to be accessible to members in need of care quickly and effectively

Success: account management of our existing provider clients to ensure they are engaged, high-performing, and retained within the network

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.