PSC Manager - Silver Spring, MD

Minimum of 5 years of phlebotomy experience

5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred BS/BA degree (preferred)

General understanding of mobile phlebotomy and general phlebotomy services.

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.

A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures.  The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location.  Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth.

Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership.

Verifies patient by reading patient identification.

Obtains blood specimens by performing venipunctures and finger sticks.

Maintains specimen integrity by using aseptic technique, following Natera[KC1]  procedures; observes isolation procedures.

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2]  in Natera provided system.