Payer Operations

You’re an operationally minded and analytically driven professional with 2+ years of Revenue Cycle experience and a strong ability to use data to generate actionable insights.

You enjoy rolling up your sleeves to solve complex operational challenges and are motivated by improving systems at scale.

Strong understanding of RCM technology, workflows, and operational performance metrics

Strong Excel (or equivalent data tooling) skills; highly data-savvy

Strong ability to interpret data to evaluate workflow effectiveness and operational health

Action- and results-oriented, with a track record of driving initiatives forward

As part of the broader Payer Operations function, you will join the Revenue Cycle Management (RCM) team as a collaborative contributor.

In this role, you’ll help support the systems, processes, and insights that enable Fay to scale and deliver high-quality experiences for providers, patients, and partners.

You’re equally fluent in digging into data as you are in designing processes, communicating recommendations, and partnering with stakeholders.

If you want a role where your fingerprints will be all over how a rapidly growing healthtech company scales from hundreds to thousands to millions of users, this is it.

In this role, you’ll work within the Payer Operations team to support and optimize internal revenue cycle operations.

You will oversee day-to-day operational workflows, measure and improve the quality of our processes, and partner cross-functionally to strengthen our service delivery model.