aegworldwide
Ticketing Coordinator
At a Glance
- Location
- West Palm Beach, Florida, United States
- Experience
- 2–4 years
- Compensation
- industry preferred Pay Scale: $22.00 - $24.04/hr Bonus: This position is no
- Posted
- 2026-06-24T18:37:58-04:00
Key Requirements
Required Skills
Benefits & Perks
medical, dental and vision insurance, paid holidays, vacation and sick time,
Requirements
Experience working in customer service
Familiarity with ticketing platforms
Knowledge of the music industry preferred
Responsibilities
The Ticketing Coordinator will be responsible for the advancement of box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads.
This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels.
The Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information.
Screen and review customer service inquiries.
Resolve issues both internally and externally in regard to credit card information, shipping process, pricing and general festival information.
Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees.