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Customer Success Manager

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At a Glance

Location
United States
Work Regime
remote
Posted
2026-02-23T11:18:28-05:00

Key Requirements

Required Skills

Salesforce

Requirements

Preference bi-lingual in English and French

Personal Attributes:

Persuasive, confident with excellent negotiation skills

Prior experience in solutions selling, and account development

Strong communication, written, and formal presentation/public speaking ability

Passionate and empathetic towards the customer experience

About the Company

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.