Concierge Associate

Role-Based Case Study (45 minutes)

Technical proficiency with customer service platforms, such as Zendesk

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Application Process:

The base compensation for this position is: $22/hour. This position will also include a $0.50 additional hourly bump for English/Spanish bilingual candidates. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use

getgarner.com

and

garnerhealth.com

In this role, you will serve as the front line of support for our members, acting as a trusted guide in helping them understand and navigate their healthcare benefits.

You’ll engage directly with members through phone, chat, and email to help them access the highest-quality care at the lowest possible cost.

As the voice of Garner, you’ll play a vital role in creating a supportive and empowering experience for each member you connect with.

Deliver exceptional member support via phone, chat, and email

Help steer members to find the best care available to them

Handle complex and sensitive conversations with professionalism, empathy, and patience