Technical Services Representative

Experience with software implementation, system configuration, or data migration is considered an asset.

Customer-focused mindset with a commitment to delivering high-quality service.

To ensure your application is properly received please apply by visiting https://winair.ca/careers/ and select “apply now” on the appropriate position. In addition to being able to attach a resume you will be provided an opportunity to leave a “message to the hiring team”. Please leave a message so that we know you read the entire job posting. The message can be as simple as “I’ve read the whole job posting”.

Thank you in advance for your interest. Only those candidates selected for an interview will be contacted. If you require any accommodation at any point of recruitment process, please let us know.

Reporting to the Technical Services Manager, the Technical Services Representative is responsible for delivering a combination of aircraft services and implementation support to WinAir clients.

This includes aircraft template building, maintenance schedule configuration, compliance parameter setup, system configuration, data migration, and go-live support.

The role ensures that customer environments are configured accurately, meet regulatory requirements, and are optimized for operational use.

In addition to core responsibilities, the Technical Services Representative may be required to perform other duties as assigned to support the success of the department and organization.

Technical Responsibilities

Build and configure aircraft maintenance templates and associated compliance data within WinAir.

In the mid-1980s, WinAir’s founders, Bert and Helen Vergeer, recognized the inefficiencies in aviation maintenance, which relied heavily on paper-based processes. Their vision led to the development of AV-BASE, one of the first digital aviation record-keeping and inventory management systems. Today, WinAir is a fully browser-based solution, used in more than 30 countries. As it celebrates over 35 years in operation, WinAir remains the longest-standing aviation management software provider, continuously innovating to support clients worldwide. With a legacy built on reliability, adaptability, and industry expertise, WinAir continues to shape the future of aviation maintenance management.

Vision Statement

To be the global standard in aviation software—powering safe, efficient, and connected operations through innovation, dependability, and passion.

Mission Statement

We deliver intuitive, reliable aviation software that empowers operators and maintenance teams to work smarter. By combining deep industry knowledge with cutting-edge technology, we streamline operations, ensure compliance, and help our clients keep aircraft flying safely and efficiently.

Our Values