Patient Service Specialist

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

Provides service to patient before, during or post-appointment with minimal guidance.

Navigates complex patients to include scheduling with multiple services or coordination with outside facilities or providers.

Proficiently performs all Associate Patient Service Specialist job responsibilities.

Schedules appointments and procedures through clinical communication, work queues, and patient portal messages

Manages registration and patient work queues.

Coordinates with patients and/or outside facilities to ensure all pre-appointment orders and consults have been received and ready to view prior to patient visit.