eucalyptus
Medical Operations Specialist, Japan【薬剤師】
At a Glance
- Location
- JP - HQ - Tokyo
- Experience
- 3+ years
- Posted
- 2026-03-26T03:01:32-04:00
Key Requirements
Domain Knowledge
- Clinical
Requirements
You have 3+ years of clinical experience post-registration as a Pharmacist
obesity management, diabetes, GLP-1)
Worked in triaging in a clinical setting (i.e.
intensive care unit, emergency department)
Good understanding of computers, systems and tools (i.e.
Zendesk, LINE, Facebook)
Responsibilities
Responding to patient enquiries via tickets in Japanese and English using our patient experience tool (i.e.
Ongoing support to patients experiencing side effects and/or symptoms related or unrelated to their medication for Juniper, including virtual calls to help patients through their health journey, giving patients an overview of the medication, their dosage schedule and potential side effects
Triaging medical issues with support from a robust clinical framework and global clinical team
Be our point of contact to our network of Eucalyptus partnered doctors
Working closely with a team of health coaches, doctors, registered nurses and / or pharmacists to provide holistic care to patients
Supporting and training our non-clinical patient facing teams
About the Company
We’re making good health last a lifetime
More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.
Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.
Our
published clinical research
demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.