lvs1
Deskside Consultant
At a Glance
- Location
- Grand Prairie, Alberta, Canada
- Work Regime
- onsite
- Employment
- Permanent Employee
- Experience
- 4+ years
- Compensation
- CAD 46000-70000 per-year-salary
- Department
- Calgary Branch
- Posted
- 2026-03-19T17:16:29.405000+00:00
Key Requirements
Required Skills
Domain Knowledge
- Automation
Requirements
4+ years of related experience
1+ year(s) of customer service experience
Experience with the following:
o Supporting a Microsoft environment in a deskside support role
o Microsoft Office O365
o Windows/Linux/Mac OS environments
Responsibilities
Assist end-users with questions about any of our supported software and computing platforms in a professional and courteous manner
Address user tickets regarding hardware, software and networking; in person or remotely
Monitor the performance of clients’ desktop infrastructure and device plans for improved efficiency
Install applications and computer peripherals
Troubleshoot hardware and software issues in a variety of environments
Test alternative pathways until you resolve an issue
About the Company
Great people and culture
Recognition programs
Career growth
Interesting work