simpro
Account Manager (Multiple Roles Available) | Growth & Expansion
At a Glance
- Location
- Auckland Office, New Zealand
- Employment
- Full time
- Posted
- 2026-06-16
Key Requirements
Domain Knowledge
- SaaS
Requirements
Experience in Account Management, Customer Success, or Renewals within SaaS
Proven track record managing renewals and reducing churn across a large portfolio (100+ accounts)
Experience working with SMB or Mid-Market customers, ideally in operational or trade-based industries
A driven, outcomes-focused mindset with the ability to thrive in a scaling business
Responsibilities
Own renewals & reduce churn
Manage end-to-end renewals across a large portfolio with consistency and accuracy
Proactively identify at-risk customers through outreach and usage insights
Maintain clear, reliable renewal forecasts and pipeline visibility
Identify growth opportunities
Spot and act on expansion opportunities (users, modules, training)
About the Company
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.