Sales Operation Support Manager

Previous experience in sales, sales operations or a sales support role

Client-focused mindset with a commitment to excellent customer service

Experience presenting and articulating the value of products or services

High attention to detail with a thorough and accurate approach

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available

here

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We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

We are seeking a proactive and commercially aware Sales Operations Support Manager to join our London-based subscription sales team within FT Specialist.

This role plays a key part in driving revenue performance by improving the conversion of marketing-qualified leads into sales-qualified opportunities.

Acting as a critical bridge between marketing and sales, you will help uncover, nurture and progress opportunities that may otherwise be missed, ensuring our sales teams can focus on high-value engagement.

You will support subscription products including

, contributing to both new business generation and client retention through effective sales support and operational excellence.

Maximise conversion of marketing-qualified leads (MQLs) into sales-qualified leads (SQLs)

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.