Coordinator, Customs and Traffic

Equivalent to a Grade 12 level of education at a secondary school.

Requires over 2 years, up to and including 3 years of relevant experience in a shipping environment. Basic computer skills to efficiently enter locate and retrieve data and/or documentation

Initiative and Accountability

Work is generated by the Shipping requirements which are entered on-line in  ERP system and manual shipping system by internal customer.  Ensure that multiple and competing daily shipping requirements are met; must work with internal customers to determine daily priorities; set priorities for pick-up; work is monitored by task progress/completion and quality.

Uses initiative to: prepare for import/export requirements from initiators e.g. Contract Administrator or Shipping department; to learn and implement new  Customs and Traffic processes and methodologies

Contributes ideas to improve processes.

The hourly rate hiring range for this position is $25.00 - $29.68. This is a 40 hour work week.

Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

Relevant experience

Technical and non-technical skills

Education and certifications

Benefits

We are currently hiring for a Customs and Traffic Coordinator for our Ottawa location. We are looking for someone with excellent attention to detail and data entry experience. In accordance with company policies and procedures, you will coordinate Customs and Traffic activities including

Verifies internal and external documents and resolves discrepancies

Works with the Broker, Contracts, Supply Chain, etc. to establish customs and shipping requirements: selects and prepares Customs and Traffic documentation (e.g. Packing Slips; Certificate of Conformance);

Makes necessary arrangements with external sources associated with shipment (e.g. customer, transportation company, etc.)

Liaises with shipping company(s) for special requirements; initiates and expedites tracing action on delinquent shipments.

Data entry into various computerized systems; archives Customs and Traffic files.

Build bold. Deliver impact. Win together.

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here. Every day, your skills will directly impact programs that matter.