Case Manager Lead

The Case Manager Lead plays a critical role in ensuring the efficient and effective management of cases while fostering a collaborative and supportive team environment.

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Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.

Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.

Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation.

Implement efficient case management strategies to streamline processes and maximize productivity.

Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays.

Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges.