airbnb

Senior Sales Operations Lead

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At a Glance

Location
United States
Experience
12+ years
Posted
2026-07-24T12:20:11-04:00

Key Requirements

Required Skills

CRMExcelSQLSalesforceTableau

Domain Knowledge

  • Finance
  • Hospitality
  • Marketing

Compensation & Benefits

Partner with finance and sales leadership to design, manage, and evaluate sales incentive compensation programs for the Hotels acquisition team — ensuring plans are motivating, aligned with business goals, and driving the right behaviors across regions.

Goal Setting & Forecasting:

Own rep-level goal setting for the Hotels acquisition team, translating business targets into individual quotas across regions. Lead acquisition forecasting, pipeline analysis, and capacity planning to ensure field teams and vendor partners are resourced and on track to deliver against plan.

Lead Prioritization & Workflow Optimization:

Work with marketing, product, tech, and vendor teams to drive lead scoring, prioritization, and workflow optimization — maximizing conversion rates and sales team efficiency across the funnel.

Analysis, Modeling & Insights:

Responsibilities

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Hotels represent one of Airbnb's most exciting growth frontiers,  bringing professional hospitality partners onto the platform and making it possible for guests to choose Airbnb for every kind of trip.

By ensuring a robust and exceptional hotel supply, the Revenue Operations team plays a critical role in shaping Airbnb's future and delivering on its mission to create a world where anyone can belong anywhere.

The Revenue Operations team partners across the company to build world-class Sales, Onboarding, and Account Management capabilities.

We support partners across the full journey –  from identifying and acquiring the right supply in the right markets, to seamless onboarding and integration, to the tools, programs, and insights that help partners grow and succeed on our platform.