Senior Java IVR Application Developer

7+ years of professional software development experience

Proficiency in Java EE and Spring Boot / Spring Core

Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns

Hands-on experience developing IVR applications

Strong understanding of voice contact center systems and IVR platforms

Experience working with SQL for application configuration and data-driven logic

We offer:

Culture of relentless performance

: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

Competitive pay and benefits

: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

ForeverRemote work culture

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The Senior Java IVR Application Developer will work with project teams, third-party suppliers, internal IT teams, and business partners to develop, support, and improve voice contact center systems. The role requires a strong understanding of IVR platforms, solid troubleshooting skills, and effective communication with stakeholders at all levels.

In this role, you will develop and maintain cloud-based, stateful IVR applications aligned with business and technical requirements. Responsibilities include hands-on development, collaboration with project managers, application configuration using SQL, and implementing operational improvements to deliver a reliable, high-quality IVR experience for millions of customers.

Responsibilities:

Design, develop, and maintain IVR applications based on business and technical requirements

Integrate IVR solutions with key internal services

Monitor IVR systems and implement operational improvements to enhance customer experience

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.