Member Financial Services Analyst

Organized and detail-driven; you can manage multi-step processes without dropping details.

Familiarity with CRM systems, EMR platforms, and operational documentation practices.

We’re building one that has never existed.

Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.

A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.

New science and measurement frameworks to define what real outcomes look like in SMI—stability, functional improvement, and hospitalizations avoided.

Compensation includes a base salary of $52,000-$85,000 (based on level & experience) plus equity ownership, giving you a meaningful stake in Amae's growth. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We’ll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we’d like to talk.

What We Value

We center care in all we do.

Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.

We challenge convention.

Own and manage the member-facing phone line and email, delivering compassionate, timely, and solutions-oriented support

Review and educate members on Verifications of Benefits (VOBs) so they can access care without delay

Member Financial Advocacy & Education:

Authorization Management:

Track prior authorizations and proactively communicate outcomes (approved date ranges, units/days, expirations, next steps) partnering with clinical, UM, enrollment, and RCM teams

Financial Assistance Program (FAP) Administration:

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system

Our teams work cross-functionally because the work demands it. The psychiatrist informs the product roadmap. Engineers understand the clinical complexity their technology must solve. Researchers sit alongside the operators running the clinics their work measures.

Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people living with severe mental illness, including schizophrenia, schizoaffective disorder, bipolar I disorder, and treatment-resistant depression. We design and operate high-acuity, in-person clinics across the United States.

Our model integrates psychiatry, therapy, primary care, dietitians, and community health workers under one roof to deliver coordinated, longitudinal care for a population that has historically been fragmented across systems.

Leading health systems collaborate with Amae to bring this model to their communities, including

NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit Health

. Our investors include health systems such as Cedars-Sinai and CommonSpirit Health, organizations that evaluated our model clinically and chose to back it.