Service Delivery Director

Proven experience in technical account management within large, complex client environments.

Strong technical background across infrastructure or managed services.

Demonstrated ability to build executive-level client relationships and act as a trusted advisor.

Strong financial acumen, including budget ownership and forecasting.

Experience reporting to and influencing senior internal and external stakeholders.

At DXC Technology, we believe strong connections and community are key to our success.

DXC Technology is committed to building diverse, inclusive teams.

Build and maintain trusted advisor relationships with senior client stakeholders.

Understand client strategic objectives and translate them into delivery outcomes.

Act as the primary escalation point for complex service or delivery challenges.

Identify opportunities to enhance delivery efficiency through automation, innovation, and data-driven insights.

Proactively address service issues and implement sustainable solutions.