Senior Manager, Student Success

5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment

Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity

Hands-on experience working in a startup or high-growth marketplace business

Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable

Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck

Energized by working with people and passionate about solving for both sides of a marketplace

As a Senior Manager, Student Success, you’re the strategic mastermind behind the entire supply operations of Inspria’s marketplace.

You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys.

You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals.