Senior Sales Performance Analyst

4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role

Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes

Ability to ramp up quickly on business priorities and derive insights from data

Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles

Poise under pressure when working through issues in a fast-paced environment

Strong attention to detail and a knack for process improvement and documentation

We’re looking for an experienced Senior Sales Performance Analyst to join our pioneering Sales Quality Programs team. The Quality Analyst will partner with leadership and cross-functional stakeholders to uplevel and drive strong sales outcomes. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience.

The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You’ll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department.