fuzehealth
Customer Program Manager - FuzeRx
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 2–5 years
- Compensation
- on range for this position is $84,800 - $106,000 , in addition we offer a rang
- Posted
- 2026-03-05T09:48:42-05:00
Key Requirements
Required Skills
Domain Knowledge
- Healthcare
- Regulatory
Requirements
2–5 years of program management experience in healthcare, pharmacy, digital health, or another regulated environment.
Proven ability to lead cross-functional teams and influence stakeholders without formal authority.
Strong understanding of regulatory and compliance requirements relevant to healthcare operations.
Experience supporting client-facing or operational programs in a service-delivery environment.
Familiarity with regulatory frameworks relevant to pharmacy or healthcare operations.
Responsibilities
Own Service Level Agreement (SLA) performance and operational outcomes for assigned programs throughout their lifecycle.
Develop, maintain, and execute comprehensive project and program plans, ensuring alignment with organizational priorities, customer expectations, and regulatory standards.
Lead cross-functional collaboration across Product, Engineering, Operations, Care, Compliance, and Finance to ensure seamless delivery of program goals.
Monitor performance metrics, program health, and risks; lead mitigation planning and ensure timely resolution of issues.
Partner with customers and internal teams to drive continuous improvement, elevate service delivery, and strengthen operational workflows.
Ensure adherence to regulatory requirements, compliance frameworks, and industry best practices across all program activities.