neuroflow
PRN Response Services Coordinator
At a Glance
- Location
- Remote
- Work Regime
- remote
- Experience
- 2+ years
- Posted
- 2026-03-04T10:29:05-05:00
Key Requirements
Domain Knowledge
- Clinical
Requirements
Master's degree in a clinical field (Social Work, Counseling, Clinical Psychology, etc.)
Independent state licensure (LCSW, LPC, LMFT, or equivalent)—associate licensure not accepted
You have 2+ years of related clinical experience
You are flexible and adaptive to a growing program and improving processes.
You are professional and organized in both written and verbal communication
You love to be challenged everyday and thrive in a fast-paced, independent environment
Responsibilities
Make outreaches via phone, email, and text messaging to patients who need mental health support.
Use the skills of empathy and active listening to establish rapport, engage with and provide brief support to at-risk individuals.
Utilize the Columbia Suicide screening tool and safety planning to assess the risk levels of individuals and provide them with the appropriate level of support to meet their needs.
Assist with maintaining a database of available referrals and resources in order to meet the mental health and community resource needs of patients.
Assisting the development in NeuroFlow digital health content and assigning relevant content to patients.
Maintain timely documentation of all patient communication and services provided.