Director of Digital Ordering Sales

You’re a high achieving sales leader with 8+ years of people leadership experience.

You have built and executed pipeline strategies. You know how to coach front line leaders and lean on your customer obsession to regularly meet with prospects, both to understand and resolve their pain points at an individual level and to create system-wide solutions.

You have deep SaaS expertise

. You’ve built and scaled platform-based sales teams, integrating new products into existing motions to unlock TAM.

You’re accustomed to complex and multi-stakeholder environments.

This will include Sales Operations for goals and tracking, Finance for deals, S&O for team strategy, goal accountability and product feedback to name a few. Importantly, you embody our one team one fight mentality in partnering with our Account Management team, who own the relationship with our restaurant partners.

As the leader of Digital Ordering Sales,  you own the sales performance that is the main input to our DoorDash Commerce Platform Revenue goals. You do this through hiring, developing, and performance managing great talent, building an inclusive and motivating work environment, and working with our S&O and Product partners to build the optimal customer experience. You will oversee a leadership bench with multiple layers and support a rapidly growing team of specialized sales professionals and sales engineers. You will report to our Senior Director of SMB Restaurant Success in our SMB Sales organization.

Build a high performing sales team.

We are still early days in understanding and mapping how inputs translate to outputs. This Sales Director will investigate our sales math, ringfence efforts to learn more and quickly about what the most effective sales tactics are at each stage of the funnel, and scale learnings and performance quickly through their ranks.

Learn from the front to enhance our customers’ and employees’ experiences.

While guiding across several functions, our leaders remain as customer obsessed as our front line sellers. The Director of Digital Ordering Sales will leverage their own learnings from conversations with merchants as well as scaled learnings from their team to build better processes and programs that help make our merchants’ and peoples’ lives easier.

The DoorDash Commerce Platform Sales/GTM team is responsible for helping restaurants build their digital brand and grow their sales directly with customers. The team does this through scaling of our emerging suite of 1st Party eCommerce products spanning Online Ordering (Websites, Apps), white label Logistics (Drive On Demand), Restaurant Rewards, CRM, Brand Management, and several other emerging areas focused on helping merchants increase their take home profits. This team is responsible for winning new business from existing and new DoorDash partners, and partnering with our XFN teams in Product, Marketing, Strategy to drive success for merchants using DoorDash’s Commerce Platform.