Customer Service Agent - Onsite

Education (preferred level) high school degree

2 years related experience and/or training; or equivalent combination of education and experience.

Previous experience in inventory control and/or distribution operations

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long-Term Disability Insurance

401(k) Retirement Savings Plan (US only)

Employee Stock Purchase Plan

Scope of Position:

To support the Distribution Manager by ensuring safe, compliant, and efficient warehouse operations—overseeing all shipment handling activities to meet regulatory requirements and service cut‑offs—while delivering reliable, high‑quality service that meets customer and business commitments.

Major Duties and Responsibilities:

Daily process and input of all customer orders

Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests

Trace orders as required and notifies customers of any activity concerning their order.

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.