baseten
IT Support / Operations Engineer
At a Glance
- Location
- New York, United States
- Employment
- FULL_TIME
- Experience
- 4+ years
- Compensation
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- Department
- Baseten
- Posted
- 2026-07-30
Key Requirements
Required Skills
Domain Knowledge
- Automation
- Insurance
- Medical
Benefits & Perks
edical, dental, and vision insurance for employee and dependents Flexible PT
Requirements
Strong working knowledge of Google Workspace, MDM platforms (e.g.
Kandji), IdM/SSO solutions (e.g.
Okta), and video conferencing tools
Proven experience administering macOS at scale, with solid working
knowledge of Windows environments
Hands-on experience with automation tools and a track record of streamlining
Compensation & Benefits
Competitive compensation, including meaningful equity.
100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
Company-facilitated 401(k)
Responsibilities
as we continue to scale our IT team.
bringing our technical support entirely in-house to provide a seamless, high-touch
solver who enjoys a mix of hardware and software troubleshooting, user lifecycle
management, and maintaining the physical IT infrastructure of a modern office.
and AV systems remain high-performing and reliable.
Serve as the escalation point for day-to-day technical support, diagnosing and
About the Company
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our
$1.5B Series F
, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products.