Housekeeping - Guest Room Attendant

JOB REQUIREMENTS:

Candidate must be well groomed and professional.

Must be able to communicate fluently in English with guests, management, and other associates to their understanding.  Additional foreign language a plus.

Willingness to maintain the highest level of confidentiality regarding guests and staff.

Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.

At least two years experience serving guest rooms in a 4/5 Star/Diamond Resort preferred

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

JOB SUMMARY

The Guest Room Attendant is responsible for cleaning the guest rooms according to the Wynn & Encore standards of cleanliness. Completes self-inspections, and provides personal, professional and courteous service to every guest.  The Guest Room Attendant is responsible for exceeding guest expectations through positive interactive skills and anticipating needs.

JOB RESPONSIBILITIES

Know and adhere to Wynn policies and procedures, embrace company culture and take pride in the resort and its amenities.

Awareness of guest experience at all times, smile and make eye contact, communicate professionally.

Follows all department policies and procedures for room cleanliness and self-inspection.