acuityinternational

Exam Process Manager (Gov/Comm)

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At a Glance

Location
8600 Astronaut Blvd - Cape Canaveral, Florida, United States
Employment
Full time
Posted
2026-03-31

Key Requirements

Required Skills

Microsoft Office

Domain Knowledge

  • Government

Requirements

Three years of general clerk experience.

Responsibilities

Program Manager, the Exam Process Manager supervises the CCS (Customer Care Specialist) staff to effectively support the medical review processes on medical exam management contract.

Perform and/or provide direction and support for the following services:

Supervises CCS staff supporting exam processing.

Performs performance evaluations for the CCS staff.

Supervises customer service processes.

Forwards escalated issues to senior team members.