Risk Program Delivery Professional

Strong knowledge of Microsoft products

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Lean / Sig Sigma experience

Operations experience

Knowledge and experience in health care environment/managed care

In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs.

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-27-2026

The Senior Program Delivery Professional implements, monitors and seeks to continually improve program operational processes.  Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements.  Work assignments involve overseeing documentation, design, and implementation of both existing and new processes for the Provider Programs operational area.

Collects and analyzes data to initiate, develop and recommend business practices and procedures that focus on the customer experience, compliance adherence, and efficiency.

Initiates and oversees business process improvement initiatives, including cross functional end to end lifecycle documentation and improvement (ie.

product / performance Lifecyle)

Supports, leads and/or drives key organizational initiatives (including retrospective lessons learned, cross functional collaboration opportunities)

Ensures standardization and accuracy of process and procedure documentation across programs.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.