Bilingual Claims Adjuster – Automobile

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

A post-secondary education and/or college diploma within related field.

CIP designation or working towards designation.

Provincial adjusters license as required; Ability to acquire same.

2+ years’ experience with a good understanding of the automobile policy.

Salary Range:

This position offers a competitive salary within a range of

$60,430 to $83,119

, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer:

What You’ll Do:

Reporting to the Bilingual Claims Adjuster - Automobile is responsible for serving the members through the investigation and settlement of minor to moderate automobile claims. This includes establishing prompt relationships with insured members, detailed investigation of coverage, liability and quantum ensuring fiduciary, regulatory and contractual compliance, and adhering to organization service standards, operational targets and core competencies.

Reporting to the National Auto Claims Manager, the core parts of your role will be to:

Deliver a superior customer experience which includes responding to all general inquires, initiating and maintain contact with insured members, and assists with commodity claims overflow.

Confirm coverage for incoming claims by reviewing and compiling facts, obtaining technical reports from various parties as required, completing contractual auto coverage analysis and assessing quantum, reviewing subrogation opportunities, negotiating and resolving automobile insurance claims of minor to moderate nature in a timely manner.

Coordinate, direct and follow up on work activities performed by outside service providers to completion.

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.