gongio
Engagement Manager
At a Glance
- Location
- Austin | Chicago | New York City | Salt Lake City | San Francisco
- Experience
- 6+ years
- Compensation
- ng range for this position is $149,000 - $175,000 USD. Compensation is based on
- Posted
- 2026-03-24T12:54:30-04:00
Key Requirements
Required Skills
Certifications
- PMP
Domain Knowledge
- Engineering
- SaaS
Requirements
Proven ability to influence change within customer organizations.
Understanding and experience in sales strategy.
Experience with SaaS applications that support Enterprise business processes.
Strong CRM experience or knowledge (Salesforce.com or Dynamics preferred).
Understand business and organizational complexity at large strategic firms
Familiarity working with cross-functional teams, including: Sales, Customer Success, Product, Enablement, and Engineering.
Compensation & Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Responsibilities
Lead all aspects of implementations for Enterprise Gong customers.
Manage competing priorities effectively across multiple customers and SOW-based projects.
Execute discovery workshops to map customer use cases to the Gong platform.
Challenge, recommend, and redirect teams as well as client expectations when needed for successful program delivery
Ability to gather requirements and issue change orders as appropriate.
Partner with Sales & Customer Success to ensure a seamless transition from presales to post sales.