merceradvisors

Sr. Manager, Client Service (SF Bay Area)

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At a Glance

Location
Walnut Creek
Experience
4+ years
Posted
2026-03-11T12:41:56-04:00

Key Requirements

Required Skills

Microsoft OfficeSalesforce

Domain Knowledge

  • Accounting
  • Education
  • Finance

Benefits & Perks

Health Insurance

ensive Dental Plans Vision Insurance Plan Dependent Care Savings Account for

Requirements

Education:

Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related)

Experience:

Minimum 4 years of financial industry related experience

Minimum 2 years of prior day-to-day people and talent management experience

Minimum 2 years of client-facing experience

Responsibilities

The Sr. Manager, Client Service works collaboratively with the Director, Client Service on the following: a) team member management and development, b) increasing overall productivity of the market, c) reaching market annual growth and retention goals, d) promoting excellence in servicing existing client base, in a highly efficient manner with attention to detail and strong positive interpersonal skills, e) perform Client Service Specialist responsibilities.

People Management

Hire, train, and supervise all Client Service Specialists, Client Service Coordinators, and Interns within their market

Maximize talent via employee development and coaching

Facilitate a strong team culture and the sharing of best practices across their market