ascendingdc
Sr. Desktop Support
At a Glance
- Location
- Manhattan, New York, United States
- Employment
- contract
Requirements
Hands-on experience with Microsoft Intune and Windows Autopilot (required)
Proven ability to build and deploy Windows desktops and manage user profiles
Strong desktop support skills for both hardware and software in enterprise environments
Experience with desktop software installations, updates, and troubleshooting
Experience supporting migrations or consolidations of IT environments is highly desired
Prior experience in IT consolidation, merger, or acquisition projects
Responsibilities
Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment.
This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.
Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations
Update, test, and troubleshoot desktop software and operating systems
Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed