accenturefederalservices
Infra Tech Support Practitioner
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At a Glance
- Location
- Chantilly, Virginia, United States
- Experience
- 10+ years
- Posted
- 2026-02-25T16:12:22-05:00
Requirements
8 to 10+ years of experience with Capacity & Performance Monitoring
8 to 10+ years of experience Infrastructure Monitoring, Infrastructure Service Incident Management, and IT Infrastructure Operations
Responsibilities
Provide ongoing technical support and monitoring of production and development systems and networks, and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Work includes L1 and L2/ basic and intermediate level troubleshooting.
Perform Data Transfer Officer duties in support of customer requirements.