Head of Product Design, Retail

We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have:

Extensive Product Design Expertise, Mentorship & Holistic Thinking:

At least # years of practical, in-house product and/or consumer-facing UX/UI and visual design experience, with a minimum of # years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI-powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences

Enterprise advocacy and influence

, especially within technology-driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user-centered solutions, particularly as they integrate and leverage AI.

Acute Empathy & Self-Awareness:

Global Design Leadership & Vision:

Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI-driven features.

Empowering Autonomous Teams:

Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency.

User Experience Excellence:

Oversee the end-to-end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints.