AEC Customer Success Manager, US

Strong working knowledge and demonstrable proficiency in Architecture design tools such as Revit, Forma or similar software

3+ years experience working in the Architecture industry

5+ years experience in customer success management, sales or pre-sales activities with great track record of driving business impact

Exhibit a collaborative and consultative work style with the ability to thrive in a highly dynamic work environment

Experience or exposure to sales methodologies and processes

Experience in working directly with varying levels of customer stakeholder groups

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting

https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $82,000 and $147,620. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will be a strategic partner and trusted advisor to Midmarket educational institutions, ensuring their desired outcomes are achieved through close partnership and collaboration. You will report to the Senior Manager, AEX Field Engagement, US and work closely with the broader account team. You will be the main driver for solution adoption, capturing new opportunities and working with the account team to help expand our partnership with these customers.

We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join the Autodesk Education Experiences team. We expect you to be able to communicate with a broad spectrum of stakeholders, from deans and administrators to faculty and students, to Autodesk Learning Partners.

This is a hybrid role with a combination of remote and occasional onsite work.

Collect customer requirements and pain points necessary to make recommendations that can help customers achieve their desired organizational goals

Demo Autodesk solutions and technology to generate interest and promote product adoption; share key insights with account team members to inform strategy

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