Product Manager – Patient Experience

Excellent communication, collaboration, and stakeholder management skills.

Strong critical thinking skills and the ability to thrive in complex, dynamic environments.

Proven ability to translate quantitative and qualitative data into effective marketing and communication plans.

Ability to influence across all levels of the corporation.

Strong organizational change management and conflict resolution skills.

Lead cross-functional product teams (engineering, design, SEO, etc.) in executing the product vision and day-to-day initiatives.

Champion continuous product discovery and delivery, validating solutions for usability, feasibility, and viability.

Serve as a data-driven voice of the customer (VoC) during design, development, and testing phases.

Track site performance and analytics to provide actionable insights for improving user engagement.

Collaborate with stakeholders across Medical, Legal, Regulatory, and Marketing to ensure alignment and compliance.

Facilitate updates and reviews with senior leadership to evaluate performance and secure resources.