Continuous Improvement Specialist

3–4 years of relevant experience in logistics, operations, or a related field.

Strong understanding of fulfillment operations; WMS experience required.

Skilled in process observation, documentation, and audit facilitation.

Analytical thinker comfortable with data and diagnostic tools.

Strong communicator able to collaborate effectively across Product and Operations.

Background in logistics, process improvement, or product preferred.

Earn what you deserve with our competitive and rewarding salary package.

We are seeking a Continuous Improvement Specialist to join our growing Product team! Reporting to the VP, Product, you will act as the onsite connector between Product and Operations, ensuring warehouse systems and processes are used as designed and consistently applied across locations. The role supports system discipline, structured audits, and clear reporting, helping both teams stay aligned on how the WMS is built, how it’s used, and how performance is measured.

In this role you will...

Observe and validate proper use of the WMS and related tools across warehouse functions.

Identify deviations from SOPs and partner with Operations to confirm corrective actions.

Support consistent process execution through documentation and structured feedback.

Serve as the first triage point for warehouse user support tickets related to WMS and tools.