Concierge (FT)

Minimum of two years’ experience in customer service

Must integrate company values throughout all interactions

Must be able to quickly and effectively adapt to using new software products

Greeting guests with friendly and sincere welcome

Providing information and assistance to guests regarding city and hotel attractions or points of interest

Properly logging guests requests and performing follow up with guests

Ensuring any incoming and outgoing packages are logged and delivered appropriately

Monitoring and scheduling Hotel Driver and booking guest transportation with Hotel’s contracted vendor