RMA Coordinator (20 month contract)

Post-Secondary Education in related field (Business, Administration) or related experience

Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills

Ability to work in a fast-paced environment

Knowledge of Microsoft Excel, Word, and Outlook

Some customer service experience if preferred

Employer funded benefits program

Competitive total compensation package

Work-Life Balance

Employee assistance plan

Employee Discount Platform

Career Progression

General administrative duties

Evaluation of customer needs and solutions

Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns

Correspond with customers regarding returns, status updates and payments

Other duties as required