Meter Services Technician I

Knowledge and experience using a work order system

$18.32- $22.90/hr.

11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

Fort Worth Water is seeking a Meter Services Technician I to join our dynamic team. In this entry-level role, you'll be at the forefront of our field operations, responsible for the installation, maintenance, and troubleshooting of over 302,000 water meters. Your duties will include working with Advanced Metering Infrastructure (AMI) systems, performing field investigations, and delivering exceptional customer service. This position offers a fast-paced environment with opportunities for growth through an established career ladder.

Installs, maintains and troubleshoots remote-read radio communication signals

Performs installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids

Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement

Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts

Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer

Locates water assets (water service lines, water mains, water meters, and valves), utilizing maps and Geographic Information Systems (GIS)