Senior Associate, Marketplace, Consumer Experience S&O

You have 3+ years of working experience

You’re creative

– You love thinking about new problems, and don't resort to a "this is how it's always been done" thinking.

You’re a go-getter

– You have a bias towards action, are comfortable with ambiguity, and are able to thrive in a fast-paced, constantly changing work environment

You're analytical

In this role, you will work with product, engineering, and design partners on solving key problems for DoorDash consumers by developing and testing data-driven hypotheses, generating new product ideas, and improving the DoorDash consumer experience.

You will own projects from hypothesis to implementation to results and will get to the lowest level of detail in order to execute on high-impact experiments. The results of your work will influence business decisions, our consumer and product strategies, and the future of the DoorDash consumer app.

You will report into a Manager of the Social Products team, within the Consumer Strategy & Operations organization.

Projects you may work on include helping users discover the best restaurant and dishes, encouraging content creation on DoorDash, using AI to automate existing processes, supporting go-to-market campaigns, etc. You will also be responsible for creating & implementing efficient processes for working cross functionally with our strategic partners.

Strategize

The Strategy & Operations Core Consumer Experience team owns the DoorDash in-app experience and how consumers explore DoorDash. Our mission is to help DoorDash consumers build confidence in ordering and discover “the best in their neighborhood”. Our team identifies emerging customer needs, shapes long-term strategy for the consumer food discovery journey, and ensures that new features deliver measurable impact. Ultimately, we advocate for the consumer at every step, championing experiences that make DoorDash feel local, relevant, and delightful.