Senior Voice User Interface (VUI) Designer

5+ years of professional experience as a user interface designer

Strong expertise in AI conversational voice design and development

Strong expertise in gathering and analyzing business and user requirements for IVR applications

Background in linguistics, cognitive psychology, behavioral sciences, or a related field

Proven experience designing speech and DTMF (Dual-Tone Multi-Frequency) IVR applications

Excellent communication and collaboration skills

We offer:

Culture of relentless performance

: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

Competitive pay and benefits

: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

ForeverRemote work culture

The

Voice User Interface (VUI) Designer

is responsible for creating intuitive, user-centered voice experiences for IVR applications across speech and DTMF channels. This role owns the design of call flows and conversational interactions, ensuring that IVR solutions are easy to use, effective, and aligned with business goals.

The position works closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. It bridges customer experience design and technical implementation by translating requirements into clear call flows, design specifications, and user stories that guide development and tuning efforts.

Responsibilities:

Creating user-centered IVR designs for speech and DTMF applications (Dual-Tone Multi-Frequency)

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.