Card Operations RepresentativeNorth Charleston, South Carolina

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Possess a high school diploma or equivalent (GED).

Responsible for providing superior service during every interaction with both internal employees and external members.

Responsible for researching, resolving and responding timely to card inquiries and issues or escalating to the appropriate team member or management when necessary.

Responsible for handling debit card disputes related to fraud and non-fraud situations.

Responsible for department's record retention practices and compliance.

Responsible for ordering and maintaining department supplies.

Responsible for retrieval and distribution of interoffice mail.

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