Client Success Manager

3-5 years' experience in a customer-facing environment, account management or similar role.

Experienced in compiling, documenting, and communicating client requirements to internal stakeholders.

We focus on high performance and drive toward breakthrough outcomes.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected.

Maintain excellent professional relationships with clients and be actively involved in providing a positive customer service

Formulate long term client partnerships that deliver both financial and operational benefits for both organizations

Lead recurring client meetings and ensure that all follow-up items are addressed

Effectively interact with clients on regular and ad hoc basis

Build and develop revenue streams within our existing client base

Collaborate with other departments to resolve service delivery issues impacting contractual obligations