Dealership Warranty Administrator

Proven experience as a Warranty Administrator or in an equivalent administrative role within an automotive dealership.

Strong knowledge of automotive service and parts, as well as manufacturer warranty procedures.

Exceptional organizational skills and a meticulous attention to detail, especially in handling financial and compliance-related documentation.

Excellent communication skills with the ability to clearly articulate complex warranty guidelines to team members and external contacts.

Proficiency in dealership management systems (DMS) and Microsoft Office Suite.

Ability to work in a fast-paced, team-oriented environment.

Claim Submission & Tracking:

Prepare, submit, and track all warranty claims daily to manufacturers or third-party providers to ensure prompt payment

.

Compliance & Auditing:

Audit repair orders for proper documentation, labor times, and codes, ensuring strict adherence to manufacturer and dealership warranty policies; promptly addressing any discrepancies or unpaid claims

Team Communication & Support:

We’re looking for a

Warranty Administrator

to join our growing team. You will be responsible for the accurate, timely submission, correction, and collection of all service warranty claims. This role acts as the key liaison between several internal

teams, managing detailed documents and ensuring compliance with all warranty policies and procedures.

At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!