Freelance Research Operations Analyst

You are comfortable running standardized, repeatable research and workflows across ongoing and recurring client work, allowing senior researchers to focus on custom insights and client strategy.

You can work within established processes and templates to deliver accurate, client ready outputs on deadline, particularly at high volumes.

No prior banking or financial services experience is needed, rather, success depends on someone with strong analytical skills, attention to detail, comfort working with data and the ability to reliably execute structured tasks at-scale.

3+ years of experience in research, analytics and/or consulting

Interest in data storytelling, even if not leading narrative development

Experience working with structured datasets and recurring reporting outputs

Execute standardized research deliverables across recurring, syndicated and wave based studies to support high volume demand

Produce tables, charts and structured outputs used in client facing reports and presentations

Clean, validate and quality check research datasets, flagging issues or anomalies for review

Own execution heavy workstreams to reduce delivery bottlenecks and improve turnaround times

Follow established research workflows, managing updates and version control for existing deliverables

Partner with senior researchers to support larger projects and identify opportunities to streamline repeatable research tasks

Rivel

uses a data-driven approach to give banks and credit unions a deeper understanding of their customers’ and prospective customers’ key decision drivers. Rivel Banking Research conducts over 200,000 interviews annually to clarify business and banking consumers’ experiences and pain points among all local financial institutions, measuring over 90

perception

metrics. With the capability to target that information down to the zip code,

Rivel helps financial institutions increase their market share, create effective messaging, and focus on the right products to drive brand awareness and growth. As a full-service market research firm for financial institutions, Rivel Banking Research provides custom support for clients including focus groups, product development studies, and competitive benchmarking.