gongio

Commercial Revenue Architect

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At a Glance

Location
Austin | Chicago | New York City | Salt Lake City | San Francisco
Experience
3+ years
Compensation
nual OTE for this position is $88,000 - $110,000 USD. Compensation is based on
Posted
2026-05-07T14:53:31-04:00

Key Requirements

Required Skills

Excel

Domain Knowledge

  • Marketing
  • SaaS

Requirements

1-3+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.

Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations

Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives

Data-driven mindset with a focus on delivering measurable outcomes.

Compensation & Benefits

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.

Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.

Mental Health benefits with covered therapy and coaching.

401(k) program to help you invest in your future.

Education & learning stipend for personal growth and development.

Flexible vacation time to promote a healthy work-life blend.

Responsibilities

Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS

Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes

Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value

Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth

Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey