Senior POS Test Engineer (Client Facing)

8+ years of software testing experience, including 5+ years in POS or enterprise transaction systems.

Extensive customer-facing experience supporting testing, UAT, deployments, upgrades, issue triage, and production readiness.

Strong troubleshooting and analytical skills with the ability to diagnose complex issues across software, configuration, integration, hardware, data, and environments.

Experience with SQL, REST APIs, log analysis, distributed systems, and system configuration analysis.

Proven ability to lead QA activities across cross-functional and distributed teams without direct authority.

Experience creating test strategies, readiness criteria, execution plans, and reusable QA artifacts.

Lead end-to-end QA activities for enterprise POS solutions, including functional, integration, regression, upgrade, and UAT testing, as well as test strategy, scope, risks, dependencies, and go/no-go readiness recommendations.

Serve as the primary QA contact for customer programs, managing customer testing, lab validation, deployment readiness, issue triage, and stakeholder alignment across internal and customer teams.

Translate customer workflows, business requirements, and deployment risks into actionable test plans, validation strategies, and readiness assessments.

Troubleshoot and diagnose complex issues across software, configuration, integration, data, hardware, and environments using logs, APIs, databases, system configurations, and POS device behavior.

Validate customer-reported issues and ensure defects are actionable by confirming reproducibility, expected behavior, configuration context, logs, test evidence, and business impact before Development engagement.

Establish and maintain parity between customer and internal lab environments, including POS devices and system configurations.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre-tax spending accounts