Spanish Bilingual Customer Service Specialist

Provide a distraction free work from home environment.

12 months or more of customer service experience.

Learn and work in a virtual environment.

Communicate with a variety of styles.

Navigate multiple systems and screens.

Follow HSN computer system requirements.

You'll assist our Spanish and English speaking customers.

Busy day handling a high volume of inbound customer inquiries.

Offer additional products on each customer interaction.

Assist our customers with questions while personalizing the experience for each caller.

Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.

Opportunity for advancement and upward mobility across the entire QVC Group family of brands.

Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.