Head of Digital Experience & Direct Conversion

The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities.

We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future.

The chance to learn and grow in your role with the potential for future growth.

The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like

Movement on the Ground

and the

As Head of Digital Experience & Direct Conversion, you’ll lead a team responsible for driving The Social Hub’s online performance, from traffic and engagement to bookings and revenue. Reporting into the Marketing function, you’ll own our multi-channel digital strategy and performance marketing, while taking full ownership of our website, The Social Hub’s most important digital asset. You work closely with the Channel Manager, SEO/GEO Manager, Product Owners, the CMS team, CRO and UX specialists, as well as the CRM, Media, and Revenue teams to ensure our digital journeys are seamless, engaging, and conversion-led. If you’re someone who blends strategic thinking with data-driven decision-making, and thrives in a fast-moving, creative environment, you’ll fit right in. Mistakes are part of the process, and we’re all about learning fast and moving forward.

Set and lead a multi-channel digital strategy across paid media, SEO, Email, website platform and display to drive performance, engagement, and revenue

Own and optimise TSH’s website strategy, ensuring conversion, usability, and integration with all digital channels

Manage digital marketing campaigns from planning to performance, focusing on ROI and continuous improvement through A/B testing and analytics

Oversee SEO & CRO, working with in-house specialists to enhance content, structure, and technical performance.

Known for being the rule breakers in hospitality, The Social Hub is a fun,

creative

and inspiring environment where everyone can work, stay,

learn

and play and most importantly – be themselves. As an employer we look,

act